Terms and Conditions

Welcome to Brown’s Heavy Equipment (“we,” “us,” or “our”). By accessing or using our website at brownsheavyequipment.com and purchasing parts or services, you agree to comply with these Terms and Conditions ("Terms"). Please read them carefully, as they govern your use of the Website and any purchases made.

1. Acceptance of Terms

By using our Website, you agree to abide by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.

2. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the Website after any changes indicates your acceptance of the modifications.

3. Use of the Website

The Website is intended for personal and non-commercial use only. You may not use it for any unlawful or unauthorized purposes and must comply with all applicable laws and regulations.

4. Product Information

We strive to ensure accurate and up-to-date information on our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy of this information and reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

5. Ordering and Payment

By placing an order on our Website, you are making an offer to purchase the items in your cart. We reserve the right to accept or decline your order for reasons including product availability, pricing errors, or suspicion of fraudulent activity. Payment is processed securely through our gateway, and we accept major credit cards and PayPal. All payments must be completed at the time of purchase.

6. Shipping and Returns

Shipping

Shipping options and costs are available at checkout. Orders are processed during standard business hours, and orders placed after 3 pm CST may be processed the following business day. Please ensure shipping information is accurate, as we are not responsible for delays resulting from incorrect information.

Returns and Refunds

• Returnable Items: Most items may be returned within 30 days of receipt, provided they are in new, unused condition and in original packaging.
• Non-Returnable Items: Some items are non-returnable, including electrical components, custom or special-order parts, and items missing their original packaging. Non-returnable items will be clearly specified at the time of purchase.
• Restocking Fee: A 15% restocking fee applies to all returns unless the return is due to our error. This fee will be deducted from the refund amount.
• Return Process: Contact our support team to initiate a return. Unauthorized returns will not be accepted.

7. Warranties and Disclaimers

• Parts Warranty: Manufacturer warranties may apply to certain parts. Please review the warranty documentation or contact us for more details.
• Disclaimer of Liability: Brown’s Heavy Equipment is not liable for damages arising from the use of parts purchased from us, including but not limited to incidental, consequential, or punitive damages.

8. Intellectual Property

All content on the Website, including text, images, logos, and trademarks, is our property or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any content on the Website without our express written consent.

9. Limitation of Liability

Brown’s Heavy Equipment, its affiliates, and employees are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or any products purchased through it.

10. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms or our Website, please contact us at help@brownsheavyequipment.com.

By using our Website, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. Thank you for choosing Brown’s Heavy Equipment for your heavy equipment parts and services.

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1. Acceptance of Terms

By using our Website, you agree to abide by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.

2. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the Website after any changes indicates your acceptance of the modifications.

3. Use of the Website

The Website is intended for personal and non-commercial use only. You may not use it for any unlawful or unauthorized purposes and must comply with all applicable laws and regulations.

4. Product Information

We strive to ensure accurate and up-to-date information on our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy of this information and reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

5. Ordering and Payment

By placing an order on our Website, you are making an offer to purchase the items in your cart. We reserve the right to accept or decline your order for reasons including product availability, pricing errors, or suspicion of fraudulent activity. Payment is processed securely through our gateway, and we accept major credit cards and PayPal. All payments must be completed at the time of purchase.

6. Shipping and Returns

Shipping

Shipping options and costs are available at checkout. Orders are processed during standard business hours, and orders placed after 3 pm CST may be processed the following business day. Please ensure shipping information is accurate, as we are not responsible for delays resulting from incorrect information.

Returns and Refunds

• Returnable Items: Most items may be returned within 30 days of receipt, provided they are in new, unused condition and in original packaging.
• Non-Returnable Items: Some items are non-returnable, including electrical components, custom or special-order parts, and items missing their original packaging. Non-returnable items will be clearly specified at the time of purchase.
• Restocking Fee: A 15% restocking fee applies to all returns unless the return is due to our error. This fee will be deducted from the refund amount.
• Return Process: Contact our support team to initiate a return. Unauthorized returns will not be accepted.

7. Warranties and Disclaimers

• Parts Warranty: Manufacturer warranties may apply to certain parts. Please review the warranty documentation or contact us for more details.
• Disclaimer of Liability: Brown’s Heavy Equipment is not liable for damages arising from the use of parts purchased from us, including but not limited to incidental, consequential, or punitive damages.

8. Intellectual Property

All content on the Website, including text, images, logos, and trademarks, is our property or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any content on the Website without our express written consent.

9. Limitation of Liability

Brown’s Heavy Equipment, its affiliates, and employees are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or any products purchased through it.

10. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms or our Website, please contact us at help@brownsheavyequipment.com.

By using our Website, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. Thank you for choosing Brown’s Heavy Equipment for your heavy equipment parts and services.

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